Title: Technical Support
Course: Export Cartridge 10/2/23 > Section: Student Resources

Information Technology Services supports many of the major technology resources and provides assistance to all CSC departments and students.

Self-Service Help Desk and Knowledge Base
Have a technology issue you need to report or assistance with a piece of technology?
Employees can make a service request on-line!

The IT Service Center allows you to submit a ticket to the IT Client Services Team, view the status of previously submitted tickets, look for answers to problems, and even see details of your CSC assigned computers if you are an employee.

Several Knowledge Base Articles provide information on mobile device support, printing & copying, data storage, and other services.

Log in to the Service Center

Walk-in and Telephone Service
Technical Support
Location:     IT Help Desk, Library Learning Commons, Main Level
Hours:          Monday - Friday; 7:30am-4:30pm
Phone:         308-432-6311 (Voice Message Service available)
Toll Free:     1-800-CHADRON (242-3766) Press 2

The IT Help Desk staff provide assistance with computer accounts, registering devices on the campus network, and basic technical issues. They will also refer tickets to IT technical staff for all technical issues including support and training for mediated classrooms, ITV rooms, and specialized educational technology. The IT Help Desk cannot fix hardware issues on personal computers, but will provide recommendations.

CSC Online Support
A dedicated support team is available 24/7 to assist all students, faculty, and staff with CSC Online technical issues and requests.

For Faculty & Staff: Instructional Design and additional CSC Online faculty support is provided during office hours by the Information Technology Department and Teaching, Learning and Professional Education Center (TLPEC).

Teaching Learning Professional Education Center (TLPEC)
Phone: 308-432-7068
Office: Library Learning Commons 110
E-mail: tlpec@csc.edu

Information Technology Department
helpdesk@csc.edu

For IT support, click the button below.